Shipping policy

Order processing
Orders are processed after payment is confirmed. You will receive an order confirmation by email, followed by a shipping confirmation with tracking when your order has been dispatched.

Shipping costs and delivery estimates
Available shipping methods, costs and estimated delivery times are shown at checkout based on your delivery address. Any free-shipping offer applies only where it is displayed at checkout. Delivery estimates begin after dispatch and are estimates rather than guaranteed arrival dates.

Tracking
When tracking is available, the tracking link may take a short time to update after dispatch.

Address changes
Check your delivery address carefully before completing payment. If you notice an error, contact harleyjamessmith2004@gmail.com as soon as possible. We cannot guarantee changes after an order has entered processing.

Delays and lost parcels
Carrier delays, public holidays, customs checks and severe weather may affect delivery. If tracking has not updated for an extended period or your parcel appears lost, email us with your order number so we can investigate with the carrier.

Duties and taxes
Any taxes, duties or import fees shown at checkout are payable as displayed. Where charges are not collected at checkout, the recipient may be responsible for charges imposed by the destination country.

Questions
For shipping help, email harleyjamessmith2004@gmail.com and include your order number.